Shaping Tomorrow: The Future of Glen Innes Severn
Consultation has concluded
UPDATE 23 May 2025
Upcoming Community Information Sessions
The next face-to-face community information session will be held on Tuesday, 27 May 2025 in Deepwater at the Deepwater School of Arts Hall. The next virtual session will also be held on Wednesday, 28 May 2025 via Teams.
Click here to access the Virtual Information Session.
UPDATE 16 May 2025
Council Receives Strong Community Input as Engagement Program Hits Midpoint
Council’s Shaping Tomorrow community engagement program has reached its halfway mark, with key themes emerging as the process gathers momentum.
Since launching in late April, the comprehensive program has engaged hundreds of residents in discussions about Council’s long-term plans, financial sustainability and the proposed Special Rate Variation (SRV), in line with the requirements set by the Independent Pricing and Regulatory Tribunal (IPART).
Over the past week, more than 200 residents attended a face-to-face meeting in Glen Innes, with another 40 attending the Emmaville session the previous week. Over 30 people have also joined the virtual information sessions.
Virtual session recordings are available here.
The slide pack is also available here.
Council thanks all Glen Innes Severn residents for their participation, respectful engagement and thoughtful contributions.
Reminder to Have Your Say before 6 June
With the Shaping Tomorrow program at its halfway point, residents still have the opportunity to provide valuable input on Council’s future plans and financial sustainability.
The program continues until 6 June, with multiple ways for the community to have their say, including the online survey, an upcoming phone survey and remaining community information sessions. Be sure to check out the list of resources and tools below.
UPDATE 13 May 2025
Upcoming Community Information Sessions
The next face-to-face community information session will be held on Wednesday 14 May 2025 at the Glen Innes Town Hall from 5 pm - 7pm. The next virtual session will also be held on Thursday, 15 May 2025 via Teams.
Instructions for joining a virtual session using your mobile device or web browser (on a computer) are available to help you get started. You can download them here.
UPDATE 7 May 2025
Update: 24 April 2025
Have Your Say on Council's Future Plans and Long Term Financial Sustainability
At the Ordinary Council Meeting on 24 April 2025, Councillors endorsed a number of strategies and plans that will be discussed with the community along with a proposal for a Special Rate Variation.
This includes Council's Draft Integrated Planning and Reporting (IP&R) documents:
- Draft Community Strategic Plan (CSP)
- Draft Delivery Program (DP)
- Draft Operational Plan (OP)
- Draft Revised Long Term Financial Plan (LTFP)
Council's Proposal for a Special Rate Variation
Glen Innes Severn Council is dedicated to securing long-term financial sustainability to foster growth and prosperity for future generations. Maintaining and enhancing the region’s infrastructure and services is essential to providing a strong foundation that supports healthy, safe, prosperous and happy communities.
Council is seeking feedback from residents and ratepayers on different options being considered for a proposed Special Rate Variation (SRV) application to the NSW Independent Pricing and Regulatory Tribunal (IPART) for July 2026. Feedback on the below options can be provided through the SRV survey.
What is Council's Current Financial Situation?
In 2024, Council engaged financial experts to conduct an independent review of its financial position. A comprehensive ten-year forecasting model was developed, covering Council’s available income, expenditure, services, assets and workforce requirements. The review identified that Council is facing significant financial challenges. Like many councils in NSW, Glen Innes Severn is experiencing an income gap, with costs rising faster than income—a gap expected to widen over the next decade.
While Council reported modest consolidated surpluses of $253,000 in 2021/22 and $304,000 in 2022/23, it reported a $4.3 million deficit in 2023/24 and an estimated deficit of $3.8 million in 2024/25 financial year.
This means that under current conditions, Council's General Fund is not financially sustainable. As a result, it is becoming increasingly difficult to maintain and upgrade essential infrastructure such as roads, bridges, kerbing and guttering, parks, drainage, buildings and other community assets.
While this financial challenge is being faced by Glen Innes Severn Council, it is also affecting many others across the state; in 2023-2024 47 NSW councils reported an operating deficit, this represents 40% of councils that submitted their financial statements. 35 councils met none or only one of the three key financial sustainability benchmarks and sixteen councils have insufficient cash, to meet three months of their expenses.[1]
How is Council working to save money and manage its resources?
To address the financial sustainability challenges, Council has implemented several strategic initiatives to reduce costs, improve efficiency and manage resources more effectively:
Service Review and Business Improvement Program: Council developed a Service Review Program to inform a council-wide improvement plan, Elevate360 program. This initiative has already identified and implemented measures that have delivered savings of approximately $300,000.
Reviewed the Waste (domestic and non-domestic), Water, Sewer Costs and Pricing Strategy: A thorough review of the costs and pricing structures for waste (domestic and non-domestic), water, and sewer services has been completed. The outcome of this review is to ensure that all associated costs, including appropriate overheads, are identified, and that Council develop a pricing strategy to ensure that waste, water and sewer fees and charges fund all these costs over time. This review has identified potential long-term savings of up to $700,000.
Exploring a Special Rate Variation (SRV): Council is considering options for a Special Rate Variation (SRV) application to the NSW Independent Pricing and Regulatory Tribunal (IPART) to apply in the financial year 2026/27 to address projected deficits that will impact on Council’s services and infrastructure delivery, and limit long-term growth and prosperity of our community.
The Service Review and Elevate 360 Improvement Program, along with the Review of Waste (domestic and non-domestic), Water and Sewer Costs and Pricing Strategy, will make Council’s General Fund operations as efficient and effective as possible. Despite these efforts, the measures alone will not fully resolve the current operating deficits or the decline in cash reserves.
To address Council’s financial challenges, it must consider a permanent Special Rate Variation to commence from 1 July 2026. This step would help boost revenue, ensuring the continued delivery of essential services and infrastructure for the community.
Learn More
To understand the full impact and details of Council's proposal to apply for a Special Rate Variation, we encourage you to explore the tools and resources available:
- Financial Expert Videos
- Council's Draft Revised Long Term Financial Plan 2025-2035
- Proposal for SRV Community Information Pack
- Frequently Asked Questions (FAQs)
Have Your Say!
The Shaping Tomorrow community consultation period will run until 6 June 2025. There are a number of ways people can participate:
Paper Submissions
Hard copies of the Draft IP&R Documents and the SRV survey are available at:
- Council Administration Offices at Town Hall
- The Glen Innes Severn Public & TAFE Library
- Australia Post: Emmaville and Deepwater
Community Information Sessions:
Council is holding in-person and virtual community meetings where residents and ratepayers can learn more about Council’s future plans and long term financial sustainability, including the proposal for a Special Rate Variation (SRV). These sessions offer a valuable opportunity to ask questions directly to Councillors and key stakeholders.
Community Information Sessions are scheduled to be held at:
- Emmaville War Memorial Hall: 5 May 5pm - 7pm
- Virtual Information Session 6 May 5:30pm - 7pm
- Glen Innes Town Hall: 14 May 5pm - 7pm
- Virtual Information Session: 15 May 5:30pm - 7pm
- Deepwater School of Arts Hall: 27 May 5pm - 7pm
- Virtual Information Session: 28 May 5:30pm – 7pm
At the conclusion of the community engagement period, Council will review the feedback received and determine whether to proceed with an application for an SRV. A decision will be made at the Council meeting scheduled for 19th June 2025. If Council decides to move forward, it will notify IPART of its intent to lodge an SRV application in February 2026. If Council decides to proceed with the application in February 2026, residents will have the opportunity to provide feedback directly to IPART as part of the formal review process. They can visit IPART’s Have Your Say page for more information: https://www.ipart.nsw.gov.au/Home/Reviews/Have-Your-Say
22 April 2025
Council's Business Papers for the April Ordinary Council Meeting Are Published
Council has unveiled plans designed to help secure Glen Innes Seven's future for the next decade to ensure, together we're creating a vibrant place to live, work and grow. The focus is on empowering communities, supporting local industries and being transparent in everything we do. It’s all about building a future where everyone can prosper - together.
Council’s business paper for the Ordinary Meeting scheduled to be held on Thursday, 24 April 2025 is now available.
Among the April business paper is Council's updated Integrated Planning and Reporting (IP&R) Documents, including the Draft Community Strategic Plan (CSP) that outlines the vision and strategic objectives for the Council for the next 10 years.
The Draft Delivery Program (DP) then details the strategies Council will employ during their term to achieve the objectives outlined in the CSP. The community has played a vital role in shaping these Plans through the 2023 Community Satisfaction Survey and the Towards 2034 Community Engagement Program.
Also available is the Draft Operational Plan (OP) 2025-2026. The OP identifies the individual projects and activities to be undertaken in the next financial year alongside a detailed annual budget.
Council’s Draft Revised Long Term Financial Plan 2025-2035 is also among those papers. It details how Council will remain financially viable over the next 10 years.
Learn more about Council's Draft IP&R Documents
These draft documents will be presented to the Council to be endorsed for public exhibition at the April 2025 Ordinary Council Meeting. If endorsed, a comprehensive Community Engagement Program will be conducted until 6 June 2025 and residents and ratepayers will be encouraged to have their say.
If endorsed at the April 2025 Ordinary Council Meeting, a comprehensive Community Engagement Program will be conducted until 6 June 2025 and residents and ratepayers will be encouraged to have their say.
The Council Meeting will be live streamed and available to watch here.
[1] Local Government 2024 Report – NSW Auditor General’s Report, Audit Office of NSW.